Privacy Policy

                                                                  TRUE ACRES HOMES PVT. LTD.

                                                                                                                                                                                                           Privacy Policy

Effective Date: 30 March 2026  |  Website: https://trueacreshomes.com

True Acres Homes Pvt. Ltd. (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://trueacreshomes.com. Please read it carefully.

1. Who We Are

Our website address is: https://trueacreshomes.com

True Acres Homes Pvt. Ltd. is a real estate consultancy firm providing residential and commercial property solutions across Delhi NCR and key growth markets in India.

2. What Personal Data We Collect and Why

2.1 Contact & Inquiry Forms

When you submit an inquiry or contact form on our website, we collect:

  • Your full name
  • Email address
  • Phone number
  • Your message or property requirements

This data is used solely to respond to your inquiry and provide you with relevant property information. We do not sell this data to third parties.

2.2 Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymised string created from your email address (a hash) may be shared with the Gravatar service to check if you use it. The Gravatar privacy policy is available at: https://automattic.com/privacy/. After approval, your profile picture may be publicly visible alongside your comment.

2.3 Media Uploads

If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract any location data from images on the site.

2.4 Cookies

Our website uses cookies in the following ways:

  • Comment cookies: If you leave a comment, you may opt in to saving your name, email, and website in cookies for your convenience. These cookies last for one year.
  • Login check cookie: When you visit our login page, a temporary cookie is set to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • Login session cookies: When you log in, cookies are set to save your login information and screen display choices. Login cookies last two days; screen options cookies last one year. If you select ‘Remember Me’, your login will persist for two weeks. Logging out removes all login cookies.
  • Editor cookie: If you publish or edit content, a cookie is saved with the post ID of the article. It contains no personal data and expires after one day.

2.5 Embedded Content from Other Websites

Pages on this site may include embedded content such as videos, images, or articles from third-party websites. Embedded content from other websites behaves in exactly the same way as if the visitor had visited those websites directly. These third-party sites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that content — including if you are logged into those platforms.

3. Who We Share Your Data With

We do not sell, rent, or trade your personal data. Your data may be shared in limited circumstances:

  • Password resets: If you request a password reset, your IP address will be included in the reset email sent by our system.
  • Spam detection: Visitor comments may be checked through an automated spam detection service.
  • Gravatar: An anonymised hash of your email may be sent to Gravatar to retrieve your profile picture if applicable.
  • Legal compliance: We may disclose information if required by law or in response to valid legal requests.

4. How Long We Retain Your Data

We retain your data only as long as necessary:

  • Comments and their metadata are retained indefinitely so that we can recognise and approve follow-up comments automatically.
  • For registered users, personal information stored in user profiles is retained until the user requests deletion.
  • Form inquiry data is retained for as long as needed to respond to and manage your inquiry.

All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also access and edit this information.

5. What Rights You Have Over Your Data

You have the following rights regarding your personal data:

  • Right of access: You can request a copy of the personal data we hold about you.
  • Right to erasure: You can request that we delete your personal data. This does not include data we are legally required to retain for administrative, legal, or security purposes.
  • Right to rectification: You can request that inaccurate data about you be corrected.
  • Right to withdraw consent: Where we rely on your consent to process data (such as the consent checkbox on our forms), you may withdraw consent at any time.

To exercise any of these rights, please contact us using the details in Section 8 below.

6. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Inquiry form submissions are sent to our internal team via email. Your data is processed within India and may be transferred to third-party service providers (such as Hostinger for web hosting) who are required to handle it securely.

7. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses HTTPS with a valid SSL certificate to encrypt data in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a complaint about how we handle your data, please contact us:

True Acres Homes Pvt. Ltd.

Website: https://trueacreshomes.com

Email: [Insert contact email]

Phone: [Insert contact number]

Address: [Insert office address]

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the revised policy.

This Privacy Policy was last updated on 30 March 2026.